
Zoom Seminar: “The What, Why, How & When of Commercial Property Inspections - Minimising Risks for Landlords & the Agency"
November 2021:
Property inspections are a vital aspect of commercial property management & critical to minimising risk to both landlord & agency. This seminar covered the different types of inspections & the why, how & when they should be completed, and how to produce clear, concise condition reports & establish systems to ensure inspections are scheduled & reporting requirements met.
October 2021 - Online Zoom:

An exciting one-day seminar for forward-thinking industry practitioners looking to stay ahead of the game.
Following our highly successful Upskilling series of one-day workshop & seminar events, WendyWho? Events presented Upskilling for Commercial Property Managers 6.0. An exclusive opportunity for industry practitioners to attend an intensive, information-packed event, via Zoom from the comfort of their own office or home to hear from an impressive panel of experts on a range of topics vitally important for professional currency.
Management of the Physical Asset: Fabian (Fab) Segi - Director – Building Facilities Pty Ltd
Commercial Property Inspections in a COVID-19 Environment: Wendy Thomson - Managing Director / Licensed Agent, CPMS Commercial & Lead Consultant, WendyWho? Professional Property Consultancy
Legal, Communication & Productivity Hacks: Lauren Kelindeman – Managing Associate & Wellbeing Campion, Legalite
Networking Lunch Break: Brainstorming (Group Activity) - An integral part of the program is the famous WendyWho? Events Table Scenarios that have you digging deep to solve some of the most challenging problems a CPM can face.
Making Mediation Your Friend: Nicole Davidson - Mediator, Facilitator & Coach, Nicole Davidson Negotiation
CPM Updates & Critical Information: Wendy Thomson - Managing Director / Licensed Agent, CPMS Commercial & Lead Consultant, WendyWho? Professional Property Consultancy
Open Mic Session: Open Discussion - Sharing of stories, tips & advice to survive this new world. Insight & knowledge gained from hearing relevant encounters, whilst forming new commercial connections.
Health & Wellbeing: Lauren Kelindeman - Managing Associate & Wellbeing Campion, Legalite
Zoom Seminar: “Commercial Rent Review Methodology & Application"
September 2021:
Commercial rent review methodologies & the application of the various types are often somewhat confusing. Errors & a misunderstanding of these processes can diminish valuable commercial investments & reduce income to the agency.
Hosted by Wendy Thomson, WendyWho? Upskilling for Commercial Property People & Lauren Kelindeman, Manager Associate from Legalite.
Wendy Thomson & Lauren Kelindeman demystify the Victorian Commercial Tenancy Relief Scheme & offer a best-practice approach to understanding the legal & practical implications of these complex regulations, helping agencies minimise risk, manage workloads & ultimately, reduce stress. Focusing on the necessity for clear & consistent communication with landlord & tenant clients, this workshop explores critical events in the rent relief process & uses real-life scenarios to illustrate how to minimise loss of income to both landlord clients & agencies.
Zoom Seminar: “Unravelling the Commercial Tenancy Relief Scheme (Victoria) for Commercial Property Managers"
September 2021 (two sessions held):
Zoom Seminar: “Commercial Lease Preparation Essentials"
August 2021
Understand the preparation of a commercial retail or non-retail lease subject to Victorian legislation. Covered all aspects of the commercial lease preparation process from initial lease terms negotiation to the completion & execution of required documentation, how to avoid critical errors, and the impact of recent legislative changes & legal precedents on commercial leasing.
Regional Workshops: “Simplifying Commercial Property Management & Lease Administration in a Post-2020 World"
April & May 2021 - Bendigo, Wodonga, Geelong:
This one-day, two-part workshop simplifies property management & lease administration for all types of commercial property in the aftermath of the unprecedented events of 2020. Focusing on best practice & risk minimisation, it includes up-to-date information & invaluable tips on key fundamentals such as documentation, business systems & industry practice, updates on recent legal precedents, and strategies critical to addressing knowledge gaps, ensuring agencies remain competitive & at the forefront of a dynamic industry.
Testimonial: Bendigo 22 April 2021
"Wendy’s workshops are great. They assist us to refresh and reaffirm our knowledge base. Wendy is a wealth of knowledge and we always walk away with new knowledge that is practical and essential to our roles.”
Joseph Eaton - Tweed Sutherland First National

May 2021 - Sandhurst Club:
Following our highly successful Upskilling series of one-day workshop & seminar events, WendyWho? Events presented Upskilling for Commercial Property Managers 5.0. An exclusive opportunity for industry practitioners to attend an intensive, information-packed event, leaving the world of Zoom behind to hear from an impressive panel of experts on a range of topics vitally important for professional currency.
Management of the Physical Asset: Chris Scully - National Technical Manager – Safety Measures, Hendry Group Pty Ltd
Legal Perspectives: Lauren Kelindeman - Associate & Wellbeing Champion, Legalite
Insurance Compliance: Anthony Ciancio – Broker, ADC Insurance Brokers
Networking Lunch Break: Brainstorming (Group Activity) - An integral part of the program is the WendyWho? Events famous Table Scenarios that have you digging deep to solve some of the most challenging problems a CPM can face.
Style & Presentation: Lucy Owens - Personal Stylist | Image Consultant, Style Rises
Property Management Issues & COVID-19, Risk, Upskilling: Snezana (Sue) Alavanja - Senior Portfolio Manager, Eastpoint Property Consultants. And Wendy Thomson – Managing Director / Licensed Agent, CPMS Commercial & Lead Consultant, and WendyWho? Professional Property Consultancy
Health & Wellbeing: Dr Johannes Maehrlein - Osteopath & Natural Health Consultant, Johannes Maehrlein Osteopathy

September 2019 - Sandhurst Club:
An exciting one-day seminar for forward-thinking industry practitioners looking to stay ahead of the game. An exclusive opportunity for industry professionals to learn from an impressive panel of experts & network with peers. Upskilling for Commercial Property Managers 4.0 was a one-day, intensive, information-packed event.
Small Group Workshop: “Drilling into Rent Review Methodology:
Why Accuracy Matters!”
August 2019 - St Kilda Rd Melbourne:
Understand commercial property leases & the different rent review methodologies available. Learn how to revalue & recalculate for accuracy & compliance & set up the systems & processes to run various rent reviews.
Small Group Workshop: “Drilling into the Importance of Commercial Property Inspections:
Why, How & When?"
July 2019 - St Kilda Rd Melbourne:
Understand the importance of commercial property inspections & why, how & when they should be completed. Learn how to set up systems to ensure that inspections are scheduled & completed in a timely & compliant manner. Covers conditions reports the information they should include & their important role in maintenance & repairs responsibilities, and dispute resolution.

April 2019 - Sandhurst Club:
An exciting one-day seminar for forward-thinking industry practitioners looking to stay ahead of the game. The day covered topics on Management of the Physical Asset, Commercial Lease Administration (legal perspectives), Dispute Resolution for Retail Tenants & Landlords, Positioning Yourself in the Market, Health & Wellbeing.
Small Group Workshop “Drilling into Retail Leases Disclosure Statements"
March 2019 - St Kilda Rd Melbourne:
Working through four types of Retail Leases Act 2003 Disclosure Statements to understand the
information which must be included to comply with the Act & to assist with Property Management & Lease Administration.

September 2018 - Sandhurst Club:
Following the success of the inaugural UpSkilling Event held in April 2018, a second opportunity was provided for industry professionals to learn from an impressive line-up of experts & to network with like-minded peers. Another one-day, intensive, informational seminar with plenty of opportunity for questioning & analytical problem-solving, knowledge-sharing, networking & inspiration for commercial property managers.

April 2018 - Sandhurst Club:
A one-day, intensive, informational seminar with plenty of opportunity for questioning & analytical problem-solving, enabling Commercial Property Managers to expand their knowledge & skills & excel in their current roles & career. A series of presentations on challenging aspects of Commercial Property Management & Lease Administration, focusing on dealing with difficult, stressful & challenging situations & people. The formal seminar included several speaker presentations, a table-group scenario activity & a discussion panel. Expert presenters spoke on a range of topics relevant to the profession.